Privacy Policy

Last Updated: January 2025

Data Controller

Individual Empire™ is a product of Rubytech LLC, a company registered in Georgia. For all data protection enquiries, please contact us at datacontroller@rubytech.llc.

Website: https://www.rubytech.llc/

Legal Framework

We process personal data in accordance with the Law of Georgia on Personal Data Protection, which came into effect on March 1, 2024. This law is modeled closely after the EU's General Data Protection Regulation (GDPR) and mandates that data controllers and processors:

  • Handle personal data lawfully and transparently
  • Implement appropriate security measures
  • Maintain processing records
  • Respect data subject rights including access and erasure

Information We Collect

We collect only the minimum data necessary to provide our services:

  • Email address - Required for authenticated conversations
  • Name - Optional, for personalized interactions

This data is collected solely for the purpose of authentication and is not used for any other purpose.

How We Use Your Information

Your data is used exclusively for:

  • Authenticating your identity when accessing agent conversations
  • Personalizing your experience (if you provide your name)

We do not use your data for marketing, advertising, or any other purpose.

Conversation Recording

When you interact with AI agents on our platform, conversations may be recorded for service quality and improvement purposes. This includes:

  • Voice transcriptions
  • Text messages
  • Session metadata

Recording is subject to the consent you provide when starting a conversation. You may request deletion of your conversation data at any time.

Data Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes. Data may only be shared with:

  • Service providers who help operate our platform (under strict data processing agreements)
  • Law enforcement when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encryption of data in transit and at rest
  • Secure authentication mechanisms
  • Access controls and audit logging

Your Rights

Under the Law of Georgia on Personal Data Protection, you have the right to:

  • Access - Request a copy of your personal data
  • Rectification - Correct inaccurate data
  • Erasure - Request deletion of your data
  • Restriction - Limit how we process your data
  • Portability - Receive your data in a portable format
  • Object - Object to certain processing activities

To exercise any of these rights, contact us at datacontroller@rubytech.llc.

Data Retention

We retain your personal data only for as long as necessary to provide our services or as required by law. When you delete your account, your data will be permanently deleted within 30 days.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this policy periodically. Material changes will be communicated via email or through our platform.

Contact Us

For all privacy and data protection enquiries, contact our Data Controller at datacontroller@rubytech.llc.